Returns & Exchanges

At TeakCo, we stand behind the craftsmanship of our premium teak furniture and offer a 30-day window for returns or exchanges to ensure your complete satisfaction. All returned items must be in their original condition and packaging to qualify for a full refund.

Return Process

  • 1.
    Initiate Your Request

    Log into your account portal and select the order containing the item you wish to return to receive a Return Authorization number.

  • 2.
    Prepare Your Furniture

    Carefully disassemble the item if necessary and place it back in its original protective packaging to prevent damage during transit.

  • 3.
    Schedule a Pickup

    Due to the size and weight of our teak products, we will coordinate a specialized freight carrier to pick up the item directly from your doorstep.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned piece for quality assurance, we will issue a refund to your original payment method within 5-7 business days.