Returns & Exchanges
At TeakCo, we stand behind the craftsmanship of our premium teak furniture and offer a 30-day window for returns or exchanges to ensure your complete satisfaction. All returned items must be in their original condition and packaging to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the order containing the item you wish to return to receive a Return Authorization number.
- 2.Prepare Your Furniture
Carefully disassemble the item if necessary and place it back in its original protective packaging to prevent damage during transit.
- 3.Schedule a Pickup
Due to the size and weight of our teak products, we will coordinate a specialized freight carrier to pick up the item directly from your doorstep.
- 4.Receive Your Refund
Once our warehouse inspects the returned piece for quality assurance, we will issue a refund to your original payment method within 5-7 business days.